It's loud enough and easy to use. I was able to connect the headset to my phone right away. My wife says I sound good when I am talking. I really like the pairing program built into the headset. Just put it on and turn it on then it speaks the pairing instructions to you. As an amazon customer I usually don't stray too far from there but All4Cellular had the best price. They shipped quickly and the headset arrived well packaged and in good shape. Good buy!