My screen protector arrived with a small gauge in the front of it - bothersome enough that I emailed customer service to ask for a replacement. They had it in the mail for me the same day, and emailed me a pre-paid shipping label to return my faulty one.
The screen protector looks fantastic (I tried the original one just to test it out) and I can't wait for my replacement to arrive. This is by far the BEST screen protector I've ever had. No bubbles! And truly anti-glare.
Would you recommend this product to a friend? Definitely yes